About Us

Headquartered in Buffalo, NY, BNY Cleaning Services was founded with a mission to provide high quality office cleaning and medical office cleaning services at a low cost to our clients. We proudly serve the entire Western New York region. Our cleaning technicians and supervisors come with years of experience in the janitorial space, and are ready to help you take care of your cleaning needs. 

 

Client satisfaction is an important driving factor for us, which is why we strive to always create an all-around program for all our clients. We make sure that our customers receive not only the best daily cleaning services, but also the best building maintenance service. We structure a custom plan for every client which includes carpet cleaning, floor care, and any other services in our scope of work. This helps us ensure that our clients are receiving quality services in all fields of building maintenance.

Our goal has always been customer satisfaction. We believe that a satisfied customer is the key to success and growth.

Our Mission

We strive to provide leading janitorial services in our region. By implementing our well-developed processes, we are able to ensure that our cleaning technicians are performing all the duties assigned to them. Additionally, our supervisory check system allows a second set of eyes to address any items cleaning technicians may have missed. These processes help formulate our mission to become one of the leading providers of cleaning services in WNY!

Our Process

Our goal is to guide our clients through the different types of services that we offer and create a custom plan to adhere to their needs.

We begin with the initial consultation, during which we try to understand what kind of services the customer is looking for. We then provide the customer with a custom estimate based on the initial meeting, and include any additional services that customers may ask for in the future.

Before services begin, our operations team assigns cleaning technicians and a supervisor for the location. We then conduct daily follow ups during the initial 30 days and perform monthly follow ups afterwards.

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